根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
How to Quiet the Complainer
You may want to know why people complain. In fact, even the kindest, most considerate people complain. And complaining doesn't always have a negative impact. . However, the problems start when complaining becomes a frequent action. So, how to quiet a complaining considering your health and his?
Change the subject.
Some complainers will switch the topic if you change the conversation in a direction that interests them. If your neighbor is complaining about the phone company, tell her about an unexpected call you received from an old friend. .
Summarize the complaint.
If your complainer keeps repeating himself, ask something like, "Can I tell you that I've heard and gotten it?" Using "I" statements ("I've heard…") rather than "you" statements ("You keep repeating yourself") shows that you're interested rather than trying to shut the person down.
.
When a frequent complainer tells you about her latest problem, ask nicely what she's done to improve it. This isn't the usual direction a grievance-laden conversation takes, and it may help to abruptly end a rant.
Be honest.
, tell the complainer that you must cut the conversation short. You can simply be honest, saying you need to move on so the conversation doesn't bring you down—especially if it's someone who's complained to you many times before.
Have a heart-to-heart.
If someone very close to you, like your partner or best friend stresses you out with loads of pessimism. . Otherwise, if you hide your feelings and continue listening to repeated complaints, you may start avoiding the person.
A. Focus on the effect.
B. Challenge the person to act.
C. When you have things to do
D. Avoid saying the word complaining.
E. It's important to talk about the problem.
F. Sometimes a complaint changes an unfavorable situation into a more desirable one.
G. If your coworker is saying bad words about your boss, ask whether he met the new employee.