阅读下面短文,从短文后各题所给的A、B、C和D四个选项中,选出可以填入空白处的最佳选项。
After working an inhuman 8-hour shift at a factory unloading parts for cheap furniture, I got on the bus, dirty, tired and hot. I 1that place every day looking like I worked in a coal mine.2, 1 still felt a bit proud of myself as I had held this tiring job for 3 months, which was extremely rare. So when I took my seat on the bus going home, 1 decided my 3life would not lower my spirits today.
I was dreaming about a better and new life when I was4by our new passenger. She was a middle-aged woman with worn-out clothes and messy hair. She got on, aggressively(挑衅 地)and 5 pushed her way into a front seat, and then turned her glare and 6 on whoever dared to look her way.
All I could feel for this woman was 7.There was no disgust(厌恶).Only pity and the familiar knowledge of being faceless, nameless, and 8to no one. Suddenly, she turned her threatening eyes towards me and very loudly yelled, "Why you so 9 , man?"
With a smile, I said, "I just came from work. " She then loudly asked if I worked in hell(地 狱)and 10 laughing, so I laughed too— 11her and told her that was funny. Then I asked her her name as I explained why I was so dirty. Her name was Karen.
In front of all of us on the bus that day, the power of12showed its beauty. In front of all of us this woman13. Her language, her posture, and her voice, even the way she tilted(倾斜)her head when I spoke to her as a 14changed.
As Karen was getting off the bus, she touched me 15 on the arm. With tear-filled eyes, she asked whether I'd be riding the bus the next day. I promised I 16. We waved to each other and then I got what my life had needed all along: affirmation(认可).
Everyone on the bus had been watching us and then an old woman spoke to me, "Sir, you just changed that woman with your heart. She will never forget how you17her. You are great. "Other passengers gave me thumbs-up signs showing their18.
That day was the first day when I realized I am 19. People say I gave Karen something that day but actually she 20me so much more. I now work in the field of mental health. I often tell the story of the power of kindness, and I talk about Karen and unlimited possibilities.