Peter woke up one morning with all the usual signs of a nasty cold: severe headache and blocked nose. Then he did what almost everyone does on a day like this. He got up and went to work. Such is the state of what the human resources industry has come to call presenteeism.
Many experts claim that presenteeism is now a bigger problem in the UK than absenteeism and could even help explain the country's weak productivity growth. A growing number of companies are realizing presenteeism and doing something about it. This generally takes the form of programmes full of once unimaginable sweets: cheap gym membership, veggie salads in the canteen, stand-up desks and the odd massage, of course, there's nothing against lunchtime dentistry or free workout. They do more good than harm. But such welfares alone won't do much to stop people from presenteeism.
The chief reasons why people soldier on have nothing to do with how fit they are. They work for leaner, more stressed companies where dismissals are common. This makes some people worried that they will be targeted in the next round of job cut if they have taken a lot of time off. Others worry about troubling stretched colleagues with more work in their absence. How annoying it is to be faced with cold faces when you return to office after two days' rest at home.
There is not much to be said for "silly things" like ping-pong tables and office bean bags. The key to dealing with presenteeism lies in training managers to be better at spotting swifly when employees are under too much stress or ill, and dealing with the situation sensibly—putting the sick employee to sick leave although he is reluctant. Of course, work has to be done to eliminate employee's concern about his job prospect thereof.
