Traveling Tips
No Smoking
Federal and State Government Regulations do not allow you to smoke on board express coaches within Australia.
Luggage Allowance
As a fare paying customer you are entitled to take 2 pieces of personal luggage. Each must not exceed 75 cm in length, or weigh more than 20kg.
Excess luggage will be carried at the company's excess luggage rate and depending on space availability may be required to be carried on another coach.
Luggage Tips
1) Keep your valuables with you. Money, jewellery, valuable documents, credit cards, keys, medications should be retained by you and not on the coach at meal or transport stops.
2) Use sturdy, lockable luggage. Do not use plastic bags as these may split during the transit.
3) Make sure you identify your luggage with a name tag.
4) Backpacks—stow all items and do not leave mugs, shoes, towels hanging off your backpack as these can get caught in other luggage and cause damage.
Departure Times
The time shown on your ticket is the coach departure time. If you are boarding halfway and not at a travel centre or terminal you should be at the pick up point 15 minutes ahead of this time, so you can be comfortably on board by the time the coach is due to leave. If you are boarding at a travel centre or terminal, please arrive at least 20 minutes prior to the published departure time and remember to allow extra time at peak travel times.
Dress Requirements
As a courtesy, and so as not to offend fellow travelers, a reasonable standard of clothing and footwear is required.
