How to get your tax refund

At the store

Get a Global Blue Tax Free Form. If you do not have a SHOP TAX FREE Card, see "How to fill in your Tax Free Forms".

Make sure your Tax Free Form is filled in before arriving at the point of departure.

Remember no refund without:

Completed

Form

Receipts

attached

Customs

validation(验证)

At the point of departure

For non-EU residents only

Goods carried in checked-in luggage:

1. Check your luggage in at the check-in counter; tell the check-in clerk you need it back for Customs purposes.

2. Take the labelled luggage to Customs, show the goods, and have your Tax Free Forms stamped.

3. Cash in your stamped Form at the appropriate refund service provider.

Goods carried in hand luggage:

1. Go to Customs after passport control, show the goods, and have your Tax Free Forms stamped. Please note: Customs clearance of goods in hand luggage can only take place at the last EU airport before you finally leave the EU.

2. Cash in your stamped Form at the appropriate bank counter or post it to the appropriate refund service provider.

Allow time for the refund process. Go to Customs before or after check-in, see Refund Office list. Present your completed Tax Free Forms, receipts, passport, and purchased items to get a stamp.

Go to a Refund Office displaying the Global Bluelogo(标识). Receive your refund paid to your credit card within five days or in cash.

In a rush? Mail your stamped and completed Tax Free Forms and receipts back to us in the envelope provided and get your refund paid to your credit card within three weeks.

* EU: European Union