A passenger told an air hostess (空姐) that he needed a cup of water to take medicine when the plane just took off. She told him that she would bring him the 1 soon.
Twenty minutes later, when the 2 ring for service sounded, the air hostess realized it at once. She was kept so busy that she 3 to bring him the water so the passenger didn't take his medicine on time. She hurried over to him with a cup of water, but he 4 it.
In the following hours on the flight, 5 time the air hostess passed the passenger, she would ask him with a smile 6 he needed help or not. But the passenger 7 paid attention to her words.
When he was going to get off the 8, the passenger asked the air hostess to hand him the passengers' booklet (意见薄). She was very 9 . She knew that he would write down 10 words, which might make her lose the job. 11 , with a smile she handed it to him.
Off the plane, she 12 he booklet. To her surprise, she saw the words, "On the flight, you asked me if I needed help for twelve times 13. How can I refuse 14 twelve sincere smiles?"
That's right! It was the twelve smiles of the air hostess that touched the passenger 15 and of course she wouldn't lose her job!
