PROBLEM

POSSIBLE CAUSE

SOLUTION

The coffee is not hot.

• The cups were not preheated.

• Warm the cups by rinsing them with hot water (N.B. you can use the hot water function).  

Coffee does not come out of the spouts.

• The spouts are blocked

• Clean the spouts with a toothpick.

The coffee does not come out of the spouts, but from around the service door.

• The holes in the spouts are clogged with dry coffee dust.

• The coffee guide inside the service door is blocked and cannot swing.

• Clean the spouts with a toothpick, sponge or hard bristled kitchen brush.

•Thoroughly clean the coffee guide, particularly near the hinges.

The frothed milk has large bubbles.

•The milk is not cold enough or is not semi-skimmed.

•You should ideally use skimmed or semi-skimmed milk at refrigerator temperature (about 5 ℃). If the result is not as you wished, try changing brand of milk.

The milk is not frothed 起泡).

• Cappuccino maker dirty.

• Clean as described in the section "Cleaning the cappuccino maker after use".

Steam delivery stops

• A safety device stops steam delivery after 3 minutes.  

• Wait, then activate the steam function again.

The appliance does not come on.

• It is not plugged into the mains socket.

• The main switch(A2) is not turned on.

• Plug into the mains socket

• Place the main switch in the I position.