It was already half psst seven and I was running late. My wife, Eleanor and I agreed to 1 at a restaurant at 7:00.2 it was already 7:30 when I arrived. I said "Sorry” and told her I didn't mean to be 3.
"You never mean to be late. She answered. It was 4 that I made her angry. "sorry. " I said again. Then I told her about my 5 meeting. But my explanation (解释) seemed to make things 6. That started to make me angry, too.
Several weeks later, when I was 7 the thing to my father, he smiled, "You made a classic (经典的) mistake. Although you explained so much, the 8 was that you were late. You did a wrong thing. Then he told me the 9 way to say sorry to Eleanor.
“I see you are angry. You were 10 here for about 30 minutes and that's making you 11. I'm really sorry you had to be here to 12 for so long. All these words really worked. When I made Eleanor angry again, this way helped me win her smile.
When you did 13 that made someone angry, you should always start your words by telling 14your actions impacted (影响) the other person. Never try to find more 15to say why you did this.
