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Education officials and industry experts are debating the future of online learning. The discussion is important because hundreds of universities in the United States have recently moved classes online because of the spread of COVID-19.

For Asha Choksi, the rise of Internet-based or online study programs has led to major improvements in higher education. "It's actually given a lot more power to students in terms of how, when and where they learn," the head of research for Pearson Education said.

Classes meet online through video conferencing. In this way, students are able to communicate with each other and their professors even when they are far away from school. However, recent research suggests the majority of college students and professors prefer in-person instruction, because they are concerned that companies supervising online learning programs are not clear about the policies they have with the schools they serve.

"Students see in-class lectures as opportunities to engage with instructors, peers, and content." the researchers wrote. In-person learning is especially important in fields like healthcare and teaching. Online education can never really take its place, said Stephanie Hall, a fellow with the independent policy research group The Century Foundation. "Students need to experience...what they're learning about, reading about or hearing about in the classroom. And I don't know yet the degree to which technology canfacilitatethat."

"When schools make agreements with online program managers to run their online programs, they often do not make important information available to students," Hall said. This includes how much control the company has over the design of the program or whether the faculty leading the classes was involved in their design. In addition, many colleges and universities advertise online programs as a low cost opportunity for students. But in some cases, students attending in-person classes get financial aid and online students do not.

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