Working at a hotel, I had the pleasure of welcoming a family of five one Friday. As they entered the 1 child excitedly greeted me with a cheerful "hi". I always 2 well-behaved children like them, as they bring a special energy and joy to the place. 3 around young ones in my own family. I have a talent for understanding their 4 . making interactions with them enjoyable. I always like hearing about their plans for the weekend, and our hotel 5 us to engage with young guests.
During the check-in 6 with the parents, the youngest 7 announced. "It's my birthday tomorrow!" I congratulated her and asked how old she would be. "Nine!" she 8 with a big smile. I was impressed by her excitement.
The mother 9 they were in the area for university visits and applications for their eldest child, but didn't talk about any 10 for the little one. As they went up to their room, I felt it necessary to do something special for the birthday girl. Though we couldn't 11 anything extravagant(奢侈的), I decided to give her a children's 12 with a toy. a chocolate from the vending machine, and a handwritten Happy Birthday 13 .
I delivered the 14 to the family's room and later, when they returned, the mother expressed how 15 the birthday girl was with the presents. She mentioned they would read the book together that night, which 16 my heart.
After my shift 17 , I didn't work until Monday. Upon my return, I found a(n) 18 thank-you letter and drawings from the girl directed to me. The gesture nearly brought tears of 19 to my eyes, knowing that a 20 act of kindness bad made a difference in their stay.
