During the 2006 World Cup in Germany I worked as a volunteer in an information booth (问讯处). It was great fun, and all the visiting fans were really 1 , including the English. We were very 2 about the result since before that we had been 3 to be careful of English football hooligans (足球流氓).
Some of the England fans had come by car and 4 in the city instead of out by the stadium. A few of them 5 at our booth because they couldn't find their cars after the 6 . They were quite 7 , though, that they had written down the name of the 8 they had parked on. They showed us a piece of paper that had "Einbahnstraße" written on it. We then had to 9 that this wasn't a street name, but a(n) 10 , saying "One-Way Street". We did 11 to find their cars, though.
Two days after the England game, a young man ran into our booth. He was 12 because he had gotten so drunk after the game that he had fallen asleep in a bush and 13 his plane back home. Since he didn't have any money, we called his mum and then booked him a flight. His mum sent us a thank-you letter for 14 her son.
All of them were absolutely lovely. It just goes to show that one bad apple doesn't 15 the whole bunch.