阅读下面短文,从每题所给的A、B、C和D四个选项中,选出可以填入空白处的最佳选项。
Mom was late once again!!
"Sorry, honey. I left the office only a little bit late, but the 1 caused really bad traffic, and I…"
I hung up. All too often, situations like this happen. Being a teenager is not 2 , and my parents often make me feel less important than their work.
In third grade, I broke my arm at school. When the school nurse called my mom, she was too 3 to answer. When the phone call 4 my father, he sighed and said, "I'm in the middle of my research. " I waited in the nurse's office for hours before my parents finally 5 to take me to the hospital.
I wished my parents could spare me some time. To make my parents take me seriously, I 6 . I tried to establish my own authority (权威) by 7 their schedule. My mom did everything possible to settle the problem, but nothing 8 until she met that adviser.
One day after I shut the door in her face, my mom didn't complain or cry. 9 , she knocked and said, "I have something to tell you. " I opened the door. "Today I met a really good adviser. He said that every time your daughter is angry, she is just saying: I 10 you. "
It occurred to me that my anger was merely a mask for me to 11 my loneliness and disappointment. But facing one's 12 need is the first step towards being happier. This concept not only helped things between my parents and me but also enabled me to handle conflicts and emotions. I started to pay attention to other people's 13 . When an angry customer approached me at my volunteering job, he was saying, "I need more service. " When a homeless person shouted to me in a parking lot, he was simply saying, "I need food and help. "
I am now able to see 14 the fog of anger and see the real face and heart of other people.
Five minutes after I hung up on her, my mom's car finally appeared through the fog. She rolled down her window and said, "Let's go to a hotpot place, shall we?" I 15 , "OK, but promise me you won't be late again. "