From : Mr. Smith, hotel manager

Hi Li Ping,

Thank you for your email about your lost wallet.

Please sent me some more information. When did you stay in our hotel and what room were you in? Please describe your wallet. What was in it? Send me your address and phone number.

All the best,

Mr. Smith

To : Mr. Smith

Subject : Lost wallet

Dear Mr. Smith,

    …

Yours,

Li Ping