What must you 1when you receive a present for your birthday? You should sit down and write a thank-you letter. The sentence "Thank you." is very important. We use it often. We2when someone gives us a drink, helps us pick up things, hands us a letter, lends us a book, or gives us a present.
3important word is "please". Many people always forget 4it. It is not polite to ask someone to do something5 saying "please". We use it when we 6 something too. It may be a book or a pencil, more rice or more tea. It may be used in the classroom, at home, at the bus stop or in a shop. We have to say "please" to make each other 7.
We have to 8to say "sorry" too. When we hurt someone, we have to say we are9. When we tell a lie and feel sorry, we use10 word "sorry". When we forget something or break something, we use the word "sorry" too. "Sorry" is a word that can make people forgive mistakes.