Dear Mr. Smith,
My family and I recently went to San Antonio on vacation. When we got there, we decided to live in the Jumping Tiger Hotel because of its good location (位置). We stayed there from May 13th to May 17th.
We had a good time visiting the Alamo, Sea World San Antonio and other places. We liked the restaurant in your hotel. However, we were not happy with the room because it was kind of dirty.
We found hairs on the floor when we arrived, and there was rubbish (垃圾) here and there. On the second day, when we got back, we found that no one made the beds. I asked for the room service (服务), but they said they didn't have enough hands and couldn't do it on that day.
Now I don't want to complain (抱怨) about the bad room service anymore. In fact, we did pay for all the service, but no one cleaned our room. So we would like you to payback some of the money we paid. My phone number is 806-443-2342. Or, feel free to email me at vacation family@gmail.com.
Helen Brown
