Last year I was lucky to have a week's holiday, so I wanted to spend1in the best hotel I could find. That was2I choseThe Havenin a country park. I thought I would be able to escape problems and pressures of daily life. But, just 24 hours after arriving there, my wife and I3problems with the restaurant and security.
We were ready to return to our room when we saw two policemen4closely at the building outside. One of them showed us how5in through the windows into our room. It seems that the hotel has no locks on the windows.6we were a little worried, our concerns were forgotten7When we saw a good-sized bed, a flat-screen, TV, a spa-bath which more suggested a comfortable stay.
Things started to go from bad to worse the following morning when I found the restaurant only served low-fat meals: six days of rabbit food and only8meat and fruit. What had I let myself in for? Nobody had told us what the food9like before we booked. I ordered my breakfast10my will anyway, but I had waited forty-five minutes for it to arrive. This was not the service11I had expected.
That afternoon, when we returned from a tour around12university nearby, we found that nearly £ 20013from our room.The Havenrefused to pay back the money. They claimed that they14not be responsible for any loss if our window was not locked.
My holiday was then a total failure. I thought a "haven" was sure to be a quiet and peaceful place. But in fact, I have experienced15stress and worry in that one day than I usually do working in the office for a week.
