Debbie and Simon looked up as an old lady got into their office. The lady looked at them both quickly, and then walked over to Debbie. Debbie greeted her (礼貌地).
Simon was a little sad and took some papers over to the fax machine. Chris , a senior member of staff from (法国), was standing there.
"What's up, Simon? You don't look very happy."
"Customers in all parts of the world always like Debbie better than me. I (很少) have them. I can't understand it."
"I can. (是否) or not you can do this well depends on the way you communicate. Communicating is not just about speaking. Body language is important, too."
"Body language?"
"I mean your gestures and the (表情) on your face. Your whole appearance communicates things as well as your words."
"The way you look at people doesn't give them a good impression, Simon. You often rest your head on your hand. You look down. You never smile. But look at Debbie. She holds her head (向上). She looks at people's eyes. She smiles before speaking to them. That's why they go to her for help, and not you."
After that, Simon tried to improve his body language. He sat up and smiled at people. This seemed to (起作用). Minutes later, a beautiful girl entered. She looked at Debbie and then Simon. Without thinking (两次), she went to Simon and gave him a big smile . A few moments later, she left, still smiling.
Chris came over at once and said, "Well done, Simon. I'm so (骄傲) of you. You made a good impression on her."
"That was my sister." said Simon. "She came to (提醒) me that tomorrow is her birthday."
