A. Do you make eye contact (交流)? When you make eye contact; you're telling someone that you're interested in him or her, that you think the person is important, and that you want to hear what he or she has to say.

B. Do you talk with toys? Do you play with pens, tap your fingers, or clear your throat when you're talking with someone? These manners might make others uncomfortable, who may take you less seriously.

C. Do you speak too fast? This is one of the most common communication problems. A slow speed of speech shows the importance of the message you're expressing. Talking to people in an unhurried manner also gives the listener time to get what you have said.

D. Do you interrupt? People who cut others off in mid-sentence not only send an unkind message, but also they cut themselves out of the communication process. Remember that we can learn more from listening than from talking.

E. Do you avoid over speak? Aristotle (亚里士多德) said, "Think as the wise do, but speak as the common do." Don't use big or difficult words. If others can't understand every time you open your mouth, and you may feel sorry for using "over speak"

F. Do you eat while you're talking? The next time you have a conversation with someone, never talk with your mouth full of food. Such behavior makes people awful.