We welcome you aboard Air China Flight and will do our best to make your trip comfortable and enjoyable.
To begin the trip, we would like to draw your attention to some safety. Seat belts must remain fastened while the "Fasten seat-belts" sign is on. It is advisable to keep them fastened at all times while seated. All flights are non-smoking. The use of mobile telephones is now allowed when the airplane is on the ground and "the fasten seat-belts" sign is turned off. During the flight the use of CD and DVD players is now allowed.
To help you enjoy your trip, we provide newspapers and magazines. On our MD-11 and Boeing aircraft, we are also pleased to provide music and video programs. On Air-bus A321/320/319, aircraft route maps and short videos are shown.
Special reading material is provided for children and on longer flights there are also video programs for them. On long-distance flights, first-time flyers between the ages of 2 and 15 can join our Kid Club.
During most flights we serve you a tasty meal with drinks. Beer, wine and other drinks are served free of charge. Coffee, tea and juice are served free of charge on all flights of over 35 minutes.
In this magazine you'll find a special form for your comments about our service. Kindly return the form to our crew or any Air-China office. You can also fax it ( + 358- (0)89819- 7729) or send your comments by e-mail to feedback @airchina.com. We are pleased to answer your questions during the flight whenever possible.
A. We value your opinion B. For your children C. For your pleasure time D. For your safety and convenience E. Meals and drinks F. History and culture |
