(E)
Learning to communicate well is a skill you will use all your life. You need this skill in your personal life to express your feelings to friends and family members. You need to be able to communicate well in school, too. Your future job success may also depend on your ability to communicate.
Kinds of Communication
There are two main kinds of communication. The first kind is verbal communication( 语 言 交 流 ). It includes the use of words to send information. Speaking and writing are both forms of verbal communication.
Nonverbal communication(非语言交流) includes any means of sending a message that does not use words. Your appearance, body language and the way you react are all forms of nonverbal communication.
Being an Active Listener
Communication is a two-way process. Sometimes you are the sender and sometimes you are the receiver. To receive the messages clearly, it helps to be an active listener. Active listening is a communication skill in which the listener shows a clear understanding of what a person is saying. You can dothisin several ways.
◆Repeat what you think the speaker is saying.
◆Let the speaker know you are listening by nodding or shaking your head.
◆If the message you receive is not clear, ask questions.
◆Listen before answering.
◆Do not interrupt(打断). Allow the speaker to finish what he or she has to say.
